Terms of service

Forte Luxe Fashion Inc. (herein called “Forte Luxe”)Terms of Membership and Use

This website http://www.forteluxe.com (the “Forte Luxe Site” or the “Site”) and/or its mobile sites and applications is owned and operated by Forte Luxe Fashion Inc. The Terms of Membership and Use (the “Terms of Membership and Use”), along with the Privacy Policy (the “Privacy Policy”) (link here) detailed herein (each a “Term” or collectively, the “Terms of Use”) govern your membership on the Site and its associated mobile sites and applications, and your purchase and use of products and services available through the Site.

Throughout the Site, the terms “we,” “us” and “our” refer to Forte Luxe. Forte Luxe offers this Site, including all information, tools and services available on this Site, to you, the user, conditioned upon your acceptance of these Terms of Use.  Your continued use of this Site constitutes your agreement to these Terms of Use. If you do not wish to be bound by these Terms of Use, please do not use this Site.


By Clicking Accept, these Terms of Use have been electronically signed by you and constitute a valid and binding agreement between you and Forte Luxe, enforceable against you in accordance with these Terms. You represent that you are (1) the age of majority (2) of legal age to form a binding contract, and (3) not a person barred from receiving services under any applicable jurisdiction.
You shall establish and use your membership on the Forte Luxe Site, and purchase and use the products and services (including Gift Cards) available through the Site, in strict compliance with these Terms and all applicable laws, rules and regulations (collectively, “Laws”). All calls, emails and other communications between you and Forte Luxe may be recorded.



A copy of the Privacy Policy that applies to the collection, use, disclosure and other processing of personal information by Forte Luxe is located at www.forteluxe.com/privacypolicy. Any personal information we may obtain about you (either via the Forte Luxe Site, by email, telephone or any other means) shall be collected, stored and otherwise processed in accordance with the terms of the Privacy Policy. Forte Luxe may update its Privacy Policy from time to time, in its sole discretion. Your continued use of the Forte Luxe Site after April 5th, 2021, the date the Privacy Policy was last modified, means you accept the changes, you are requested to periodically review the policy prior to accepting and delivering the Terms.


Establishing a Membership
You may establish membership on the Forte Luxe Site. At a minimum, enrollment requires you to (1) indicate agreement to these Terms, (2) provide contact information and identification details, and (3) submit any other form of authentication required as part of the enrollment process, in Forte Luxe’s sole discretion. You agree to accept responsibility for all activities that occur under your account or password. You are responsible for maintaining the confidentiality of your account and password, and for restricting access to your account. We encourage you to review our Privacy Policy for information about some of the measures you may take to help protect your account, but we cannot guarantee that implementing such measures will ensure the security of the account or your information.

Use of Membership
You shall not use your Forte Luxe membership for any other commercial purpose, illegality and non-compliance of intellectual property laws, that would be in competition with Forte Luxe, or harm it in any way. You will notify Forte Luxe immediately by emailing forteluxe@gmail.com of any unauthorized use of your Forte Luxe membership or the Forte Luxe site known to you, whether by you or a third party.

Membership Termination
You may cancel your Forte Luxe membership at any time by contacting Forte Luxe customer service as specified on the “Contact” page on the Forte Luxe Site. Forte Luxe may terminate your membership and refuse any and all current or future use of the Forte Luxe Site or other services, or any portion thereof, (1) in order to comply with governing Law, (2) if you provide any information that Forte Luxe determines, in its sole discretion, to be untrue, inaccurate, not current or incomplete (or if the information becomes untrue, inaccurate, not current or incomplete), (3) if Forte Luxe determines, in its sole discretion, that you are using your Forte Luxe membership in a manner not permitted by these Terms of Membership or the (terms of use link) or (4) in other circumstances, as Forte Luxe deems appropriate in its sole discretion.


Order Processing
Forte Luxe may, in its sole discretion, choose to cancel your order in certain circumstances. This may occur, for example, when the product or service you wish to purchase is out of stock or has been mispriced, we suspect the request is fraudulent, or in other circumstances Forte Luxe deems appropriate in its sole discretion. Forte Luxe also reserves the right, in its sole discretion, to take steps to verify your identity to process your order. Forte Luxe will either not charge you or refund the charges for orders that we do not process or cancel. Without limiting the foregoing, Forte Luxe reserves the right to: (I) revoke any stated offer; (ii) correct any errors, inaccuracies, or omission; and (iii) make changes to prices, content, promotion offers, product descriptions or specifications, or other information without obligation to issue any notice of such changes (including after an order has been submitted, acknowledged, shipped, or received, except as prohibited by governing law).

Return Policy, Credits & Refunds
We guarantee the quality, authenticity and described condition of all of our items and therefore, all items bought from Forte Luxe Fashion Inc. will be final sale with no returns or exchanges back to us. Forte Luxe may accept returns on certain merchandise on a case-by-case basis. For Forte Luxe 's Return Policy, which may change from time to time, please click (Return policy link)  
Items that have been returned for a Forte Luxe merchandise credit will be refunded in the form of a merchandise credit (a "Merchandise Credit") at the original purchase price, plus applicable sales tax, and, if applicable, the return shipping charges will be deducted from the amount of the Merchandise Credit. Merchandise Credit may be redeemed only for the purchase of merchandise on the Forte Luxe Site and may not be used for the purchase of Gift Cards.

Merchandise Credit is not transferable and may not be combined with Merchandise Credit belonging to others. At no time may you purchase, sell or barter any Merchandise Credit. Merchandise Credit is not redeemable for cash, unless required by law. The obligations represented by outstanding Merchandise Credit may at any time be assigned to and assumed by any affiliate of, or successor to, the present or any future owner of the Forte Luxe business, or any third party under contract with such present or future owner. You expressly consent to and authorize any such future assignment and assumption of outstanding Merchandise Credit obligations, and you agree to look solely to such assignee in the event of any such transfer.

Items that have been returned for a refund to your original form of payment will be refunded (a "Return Refund") at the original purchase price plus applicable sales tax and the return shipping charges (if any) will be deducted from your refund. Please note that in connection with the Return Refund, a refund to your original form of payment includes restoring any prior Merchandise Credit or other membership rewards that you may have used for your purchase to your account. Refunds to your original form of payment will appear on your statement within approximately seven to ten days.

Any credit balance (including any Merchandise Credit) will be automatically applied to your next purchase of merchandise from the Forte Luxe Site and the order of redemption of such credits will be determined by Forte Luxe. To the extent your credits exceed the amount of your total purchase, the excess credit balance will remain in your account to be applied to your next purchase, subject to the foregoing terms and conditions. If your account and/or membership is terminated for any reason, any credit balances in your account may be canceled, to the fullest extent permitted by law. Account balances are determined by Forte Luxe and such determination is final.

Product and Service Descriptions
Forte Luxe attempts to provide accurate descriptions of products and services on the Forte Luxe Site. Forte Luxe does not warrant, however, that the descriptions are accurate, complete, reliable, current or error-free. If a product or service offered on the Forte Luxe Site is not as described, kindly refer to our Return Policy for appropriate remedies. your sole remedy is to return the item, as specified in these Terms of Membership.

The Forte Luxe Site may offer a quick view type feature for various products. This feature allows you to view price information about the product and add the product to your cart without opening the product page. The quick view feature and this "add to cart" feature are offered for your convenience only. The product page is where you will find more detailed information about a product, its source, features and pricing.

Pricing Information
Forte Luxe strives to provide accurate pricing information regarding the products and services available on the Forte Luxe Sites. We cannot, however, ensure against pricing errors. Forte Luxe reserves the right, at its sole discretion, to not process or to cancel any orders placed for a product or service whose price was incorrectly posted on the site as a result of an error. If this occurs, Forte Luxe will notify you by email with respect to the actual retail price of any good, that the customer shall be able to accept or reject, at its sole discretion. In addition, Forte Luxe reserves the right, at its sole discretion, to correct any error in the stated full retail price.

Product and Service Availability
The Forte Luxe Site may contain information regarding the availability of merchandise. This information can be used to estimate the likelihood that an item will be shipped immediately after you place your order. Unfortunately, Forte Luxe cannot guarantee that an item listed as “in stock” will actually ship right away, as inventory can change significantly from day-to-day. In rare cases, a product or service offering may be in stock when a customer places the order and sold out by the time Forte Luxe attempts to process the order. Should this happen, Forte Luxe will notify you by email. Service offerings that are out-of-stock generally are no longer available. If Forte Luxe determines that a product or service you wish to purchase is no longer available, the item will be cancelled from your order. Forte Luxe will notify you by email and delete the item from the Forte Luxe Site.

Forte Luxe’s shipping policy may change from time to time.

Gift Cards may be purchased via certain Forte Luxe Sites.  Gift Cards and their use, including provisions regarding loss, may be subject to additional terms and conditions that will be made available at the time of purchase, as well as the Terms of Use and Privacy Policy If you need assistance with respect to a Gift Card, please call Customer Service at 778-386-7761 or contact@forteluxe.com.

Data integrity
You represent that all of the information, data and other materials you provide on this Site or to Forte Luxe through any other means are true, accurate, current and complete. You are responsible for updating and correcting the information you have provided on this Site, as appropriate.

Privacy Policy
A copy of the Privacy Policy that applies to the collection, use, disclosure and other processing of personal information on this Site is located at (Forte Luxe Privacy Policy link). You consent to any personal information we obtain about you (either via this Site, by email, telephone or any other means) being collected, stored and otherwise processed in accordance with the terms of the Privacy Policy. 

License and Site Access
All content available through this Site (including, without limitation, text, design, graphics, logos, icons, images, audio clips, downloads, interfaces, code and software, as well as the selection and arrangement thereof) is the exclusive property of and owned by Forte Luxe, its licensors or its content providers, and is protected by copyright, trademark and other applicable CANADA and foreign laws.

Forte Luxe grants you a limited license to access and make personal use of this Site. Unless indicated to the contrary, you may access, copy, download and print the content available on this Site for your personal, non-commercial use, provided you do not modify or delete any copyright, trademark or other proprietary notices that appear in the content. Forte Luxe or its licensors or content providers retain full and complete title to the content available on the Site, including all associated intellectual property rights, and provide this content to you under a license that is revocable at any time in Forte Luxe’s sole discretion. Forte Luxe strictly prohibits any other use of any content available through the Site, including but not limited to:

Any downloading, copying or other use of the content or the Site for purposes competitive to Forte Luxe or for the benefit of another vendor or any third party.
any caching, unauthorized linking to the Site or the framing of any content available on the Site.
any modification, distribution, transmission, performance, broadcast, publication, uploading, licensing, reverse engineering, transfer or sale of, or the creation of derivative works from, any content, products or services obtained from the Site that you do not have a right to make available (such as the intellectual property of another party).

Any uploading, posting or transmitting of any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy or limit the functionality of any computer.
using any hardware or software intended to surreptitiously intercept or otherwise obtain any information (such as system data or personal information) from the Site (including, but not limited to the use of any “scraping” or other data mining techniques, robots, or similar data gathering and extraction tools); or
any action that imposes or may impose (in Forte Luxe’s sole discretion) an unreasonable or disproportionately large load on Forte Luxe’s infrastructure, or damage or interfere with the proper working of our infrastructure.

You are responsible for obtaining access to the Site, and that access may involve third-party fees (such as Internet service provider or airtime charges). In addition, you must provide and are responsible for all equipment necessary to access the Site. You may not bypass any measures that have been implemented to prevent or restrict access to this Site. Any unauthorized access to the Site by you (including any such access or use that involves in any way an account you may establish on the Site or any device you may use to access the Site) shall terminate the permission or license granted to you by Forte Luxe.

Forte Luxe reserves the right to refuse or cancel any person’s registration for this Site, remove any person from this Site and prohibit any person from using this Site for any reason whatsoever, and to limit or terminate your access to or use of the Site at any time without notice. Forte Luxe neither warrants nor represents that your use of the content available on this Site will not infringe the rights of third parties not affiliated with Forte Luxe. Termination of your access or use will not waive or affect any other right or relief to which Forte Luxe may be entitled, at law or in equity.

You acknowledge that you are responsible for any content you may submit through the Site, including the legality, reliability, appropriateness, originality, and copyright of any such content. You may not upload to, distribute or otherwise publish through this Site any content that: is confidential, proprietary, invasive of privacy or publicity rights, infringing on intellectual property rights, unlawful, harmful, threatening, false, fraudulent, libelous, defamatory, obscene, vulgar, profane, abusive, harassing, hateful, racially, ethnically or otherwise objectionable, including, but not limited to any content that encourages conduct that would constitute a criminal offense, violates the rights of any party or otherwise gives rise to civil liability or otherwise violates any applicable CANADA or foreign laws; may contain software viruses or malware is designed to impersonate others.

Contains personal information (such as messages that include phone numbers, Social Security numbers, payment card numbers, account numbers, addresses or employer references), except where we expressly ask you to provide such information.

Contains messages by non-spokesperson employees of Forte Luxe purporting to speak on behalf of Forte Luxe or containing confidential information or expressing opinions concerning Forte Luxe.

Contains multiple messages placed within individual folders by the same user restating the same point.

Contains identical (or substantially similar) messages to multiple recipients advertising any product or service, expressing a political or another similar message, or any other type of unsolicited commercial message; this prohibition includes but is not limited to (a) using the invitation functionality that may be available on the Site to send messages to people who do not know you or who are unlikely to recognize you as a known contact; (b) using the Site to connect to people who do not know you and then sending unsolicited promotional messages to those direct connections without their permission; or (c) sending messages to distribution lists, newsgroup aliases or group aliases.

You may not use a false email address or other identifying information, impersonate any person or entity or otherwise mislead as to the origin of any content. Some features that may be available on this Site require registration. By registering, you agree to provide true, accurate, current and complete information about yourself.


Electronic Communications
When you use the Site or send emails to Forte Luxe, you are communicating with Forte Luxe electronically. You consent to receive electronically any communications related to your use of this Site. Forte Luxe will communicate with you by email or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications that are provided to you electronically satisfy any legal requirement that such communications be in writing. All notices from Forte Luxe intended for receipt by a customer shall be deemed delivered and effective when sent to the email address you provide on any of the Forte Luxe Sites.

Site-Provided Email and Postings
The Site may provide users with the ability to send email messages to other users and non-users and to post messages on the Site. Forte Luxe is under no obligation to review any content (including any messages) posted on or sent through the Site by users and assumes no responsibility or liability relating to any such content. Forte Luxe, in its sole discretion, may monitor, not post or remove any such content.

Access to Password Protected Site Features
Access to and use of password-protected areas of the Site is restricted to authorized users only. You are responsible for protecting your login credentials, including any password. You agree that you will be responsible for any and all statements made, and acts or omissions that occur, through the use of your login credentials. If you have any reason to believe or become aware of any loss, theft, or unauthorized use of your login credentials, notify Forte Luxe immediately. Forte Luxe may assume that any communications we receive from your email or other address, or communications that are associated with your login credentials or your account on this Site, have been made by you unless we receive a notice indicating otherwise.

Trademarks and Copyrights
The trademarks, logos, and service marks (“Marks”) displayed on the Site are the property of Forte Luxe or its licensors or content providers, or other parties. Users or any parties acting on their behalf are prohibited from using any Marks for any purpose including, but not limited to use as meta tags on other pages or sites without the written permission of Forte Luxe or such third party which may own the Marks. You may not use frames or utilize framing techniques or technology to enclose any content included on the Site without Forte Luxe’s express written consent. Further, you may not utilize any Site content in any meta tags or any other “hidden text” techniques or technologies without Forte Luxe’s express written consent. All content (including any software programs) available on or through the Site is protected by copyright, trademark, and other applicable

Canadian and foreign laws.
an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest.

A description of the copyrighted work or other intellectual property that you claim has been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.
identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and a description of where the material that you claim is infringing is located on the Site.

Your address, telephone number, and, if available, email address.
a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.

By mail:
Attn: Copyright Agent
c/o Forte Luxe Fashion Inc.
Address: 1053 Douglas Crescent
City / Postal Code: Vancouver, V6H 1V4